Refund Policy

Last Updated: 31 March 2026

At PRECATRADE ONLINE PRIVATE LIMITED, we follow transparent and fair practices to ensure customer satisfaction. This policy outlines return, cancellation, and refund conditions for products sold through our platform.

Return & Refund Eligibility

Returns are accepted within the defined return period if products are unused, undamaged, and in original packaging. Eligible returns are processed for refunds. Used, altered, or damaged items may not qualify for return or refund approval.

Cancellation Policy

Orders may be cancelled before dispatch without charges. Once shipped, cancellation may not be possible. Approved cancellations will be processed as per standard refund procedures through the original payment method.

Refund Processing Time

After approval, refunds are processed within 3 to 5 business days through the original payment method. Processing time may vary depending on bank or payment provider timelines.

Non-Refundable Cases

Refunds are not applicable for customized items, damaged products due to misuse, or requests made beyond the return window. Partial refunds, if any, remain subject to company review and final approval.

Support Contact

Email: precatradeonlineprivatelimited@gmail.com
Phone: +91 99384 29069
Address:
Plot No. 615/1373, Gurapalli,
Khallikote, Ganjam,
Odisha, India – 761029